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30 Day Money Back Guarantee

PurePort are proud to offer a 30 Day Money Back Guarantee return policy on all purchases.

If you purchase a product and don't like it, you have 30 days to arrange a return. Customers wishing to exercise their 30 Day Money Back Guarantee need to contact our Customer Support Team with their order number (info@pureport.net).

Problems? Here’s What to Do

If you have a question or problem with your PurePort, please contact us first and we’ll do whatever we can to resolve it.  Use the Contact Us page, or email us at info@pureport.net

  • If your PurePort is in any way faulty, send us a photo of the problem, and we’ll typically send you a replacement ASAP. (at our expensive)
  • If you’re just not happy with your PurePort, or change your mind, contact us, and we’ll provide you with an RMA return number. Post your PurePort back to us (in any condition) along with your RMA number, and we’ll arrange a full refund. Note that return shipping costs are not refundable, but your full purchase price will be refunded.